Shipping Policy
We ship motorcycle parts from our warehouse in Butler, PA to customers across the United States and internationally.
Shipping Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days (additional fee)
- Local Pickup: Available by appointment at our Butler, PA warehouse
Shipping Costs
Shipping costs are calculated at checkout based on package weight, dimensions, and destination. Most orders over $500 qualify for free standard shipping within the continental US.
Important Note
International shipping rates and delivery times vary by location. Contact us before ordering for international shipping quotes.
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, here's our policy.
Return Window
You may return most new, unused items within 30 days of delivery for a full refund.
Return Requirements
- Item must be in original condition
- All original packaging must be included
- Installation hardware must be unopened
- Proof of purchase required
Non-Returnable Items
- Electrical components (once installed/tested)
- Custom or special order parts
- Parts that have been installed or modified
- Clearance or "as-is" items
Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.
Important Note
Shipping costs are non-refundable. You are responsible for return shipping costs unless the item was defective or we made an error in your order.
Warranty Information
We stand behind the quality of our parts. Here's what's covered:
- New OEM Parts: Manufacturer's warranty applies (typically 12 months)
- New Aftermarket Parts: 90-day warranty against defects
- Used Parts: Sold "as-is" unless otherwise noted
- Refurbished Parts: 30-day warranty
To make a warranty claim, contact us with your order number and photos of the defective part.
Questions?
If you have questions about our policies, contact us at:
Email: info@motorpartswarehouse.online
Hours: Mon-Fri 8AM-6PM EST